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Motorola G4 Cant Upload Update Data Saver Off

The Moto G was 1 of the all-time budget phones on the market and information technology delivered an feel that was better than its price suggested. As cracking every bit information technology is, no phone delivers perfection. Now it'due south time we plough our attending to Moto Thousand's known issues. Every phone has bugs, and hither is how to bargain with the Moto Grand's most common.

Contents

  • Problems with contacts, keyboard, signal loss, and more
  • Problems with freezing, battery life, photographic camera, and more
  • Problems with LED, rattling, rebooting, and more
  • Problems with Wi-Fi, reset menu, calls, and more

Problems with contacts, keyboard, indicate loss, and more

Bug: Unfortunately, Contacts has stopped

This is a really common issues for Moto G owners, but it's non bars to this model of phone. For some people, the message pops upwards fairly randomly, others accept information technology pop upwardly specifically when they receive an incoming call, which is evidently very inconvenient. There are some things worth trying, just fill-in your contacts first.

Potential solutions:

  • Start past going to Settings > Apps and so scroll over to the All tab. Find Contacts and Contacts Storage. Try borer Clear cache and Clear information.
  • This issues could be related to another app that tries to sync or backup your contacts. A number of people found success by signing out of the Google+ app or disabling it, though at that place are reports that an update has solved the issue with Google+. It could also exist related to Facebook, or any other app that accesses your contacts.
  • You could try immigration the enshroud partitioning. This will just remove temporary files, and it tin often help your phone to run amend, specially after an Android update. Bold you lot're running Marshmallow, turn the Moto G off. Printing and concur Book down then printing and release thePower key. Printing and release Volume Down until you enter Recovery Fashion. Use Ability to select Recovery Mode and the device volition restart. An Android robot with a cherry exclamation mark will appear. Press and hold Power, press Volume Upwards once, then release Power. Now use theVolume keys to highlight Wipe Cache Partition and Ability to select information technology. If asked to confirm, apply the Volume and Ability keys to select Yes. When it's done, press Ability to select Reboot organization now.

Problem: Keyboard keeps disappearing

Quite a few people seem to have encounter a problem where the keyboard randomly disappears when information technology shouldn't. Information technology might happen in the browser, during a phone call, or at some other time.

Workarounds:

  • Yous could try using a different keyboard. There are diverse options in the Play Shop.
  • This problem might be caused by poor retentiveness direction. Attempt tapping the recent apps or multitasking button and immigration anything you aren't using before you try to use the keyboard.

Potential fixes:

  • Start by turning the Moto G completely off and on again. This might, at least temporarily, solve the problem.
  • It's worth clearing the cache partition. Press and concord Volume downwardly, so printing and release thePower cardinal. Press and release Book Down until you enter Recovery Manner. Employ Power to select Recovery Way and the device will restart. An Android robot with a red exclamation mark volition announced. Press and hold Ability, press Volume Up once, then release Power. Now use theBook keys to highlight Wipe Cache Partition and Power to select it. If asked to ostend, utilize the Volume and Power keys to select Yes. When it'due south washed, press Power to select Reboot system now.
  • Your terminal choice is practise a factory reset via Settings > Backup & reset > Manufacturing plant data reset > Reset telephone. Just make sure you support anything precious starting time.

Effect: Bare or stake screen

At that place are a couple of potential bug here. Some Moto G owners report a very pale screen that makes it tough to see what'south going on. Others written report a blank screen that doesn't seem to respond to touches.

Potential fixes:

  • If you lot notice that your background has gone black and your text is white, it will just be the colour inversion which is listed under Settings > Accessibility. You tin can go in and disable information technology.
  • There's a slim chance that this is considering you've turned the brightness all the way downward. In that case smooth a bright light on the light sensor on the front of your Moto G and the screen should brighten enough for yous to come across it. You could besides lock the telephone with the Power push button, then swipe upwards, swipe downwards twice, and motion your finger from left to correct well-nigh the top of the screen until you catch the brightness control.
  • Try booting into recovery style to wipe the cache sectionalization. If that doesn't work, then repeat the process, but select wipe data/factory reset instead, bearing in heed that you lot will lose all your information.

Bug: Loss of bespeakMotorola Moto G ss about phone

A lot of Moto Thousand owners take experiencd a trouble with loss of signal. The jail cell signal seems to drib randomly, sometimes the connectedness to the SIM card dies, and users can get letters related to aeroplane mode being on, even though they never turned it on. While the signal is lost they can't connect to the network or make calls.

Workarounds:

  • Hold down the Power button to turn the Moto G off and then on once again. The problem should be temporarily resolved.
  • Sometimes switching Airplane mode on and then off again is enough to resolve it, but the problem tin return randomly.

Potential solutions:

  • There'due south no indication that a factory reset or any of the other potential fixes has had whatsoever permanent success, but if yous accept a Moto 4 (4th Gen), consider updating to Android 7.0 (Nougat). You should get information technology over the air, but you can e'er check in Settings > Nearly phone > Arrangement updates.

Glitch: Call volume too low

A lot of people have encountered an upshot with making calls where the volume seems to be very low. The speaker volume will exist loud every bit expected for music or video, but when making or taking a phone call it can be difficult to hear the caller. Some people accept even experienced a complete loss of audio. (Note: Motorola released update 174.44.1.en.US. terminal yr that addressed this outcome.)

Workarounds:

  • You can mostly resolve this by turning the Moto G off and on over again, but that'due south hardly an ideal solution.
  • Try pressing the Volume up and Volume down keys together or press Volume down and then Volume up over again and you should be able to change information technology to a comfortable book.

Potential fixes:

  • Make sure that there'due south no lint, dust, or debris stuck in your earpieces or the microphone hole. Use a soft castor or compressed air to clean them out.
  • Search for an update from Motorola atSettings > Nigh phone > System updates.

Issues with freezing, battery life, camera, and more

Problem: Moto G won't plough on

A few people take run into a trouble where the Moto K only refuses to turn on. It seems to exist completely dead and doesn't respond to key presses.

Potential solution:

  • Plug it in to the charger and and so press and concord the Book down cardinal and the Power primal for more than two minutes (time it to make sure yous're doing it for long enough). You should come across the kicking screen with the Normal Reboot option highlighted and yous can printing Volume up to boot it.
  • If that doesn't work yous should contact your retailer, carrier, or Motorola.

Trouble: Freezing and rebooting

A lot of people accept been having problem with the Moto Thou screen freezing and the phone rebooting at random times, sometimes when the screen is off. This could occur with a specific app, the telephone dialer, or without an obvious pattern.

Workarounds:

  • Tap the power button to turn the screen off and so tap it again to bring it back. This might temporarily unfreeze it.
  • Tap and hold the power push for a few seconds, until the device reboots.

Potential fixes:

  • Try running the Moto One thousand in rubber fashion. Printing the power push and so tap and agree Power off until the Reboot to condom mode window pops up. Tap OK and information technology volition reboot in safety style. If it worked, you'll see the text Rubber Way in the bottom left corner of the screen. If the phone runs fine in safe manner then one of your apps is the problem. You could try removing installed apps ane at a time until you observe the culprit, or you could just wipe the device and get-go from scratch.
  • You can manufacturing plant reset via Menu > Settings > Backup & reset > Factory Data reset and then tap Reset Phone. Brand sure y'all back up anything precious first.
  • There'south a gamble that a faulty SIM card is the problem. If you have another SIM card that yous can endeavour then switch it out and see if it makes a difference.

Glitch: Battery life erratic

You may find that the remaining battery percentage on your Moto G jumps around erratically. It may surprise you by dipping down to 1 percentage overnight, just then when yous charge it the percentage suddenly jumps to 50 percent or more. This seems to exist a calibration mistake and it might be related to a software update. (Note: This was apparently an error in the calibration organisation and Motorola has since identified a problem and released a set up for it.)

Potential set:

  • Allow the Moto G to completely discharge, just run it until it turns itself off. At present plug it in and charge to 100 per centum. Echo the same process; allow information technology to run downward until information technology turns itself off so charge information technology all the mode to 100 pct. The problem should be gone.

Trouble: Can't detect SIM

Some people have found that the Moto Thousand is unable to detect their SIM card. Information technology may also inexplicably drop service, or detect the SIM correctly but to drop it later.

Potential fix:

  • The Moto G takes a Micro SIM, so if you're using a Nano SIM with an adapter or a trimmed SIM then you might run into trouble. Attempt using a different SIM to make sure that the card is the problem. If it is then request a new SIM from your carrier, or, if you're using a Nano SIM then endeavour another adapter.
  • If you swapped SIM cards and the phone yet didn't detect it, it could exist a hardware issue. Reach out to your carrier or Motorola.

Issues: Photographic camera error

A lot of Moto G owners have encountered a camera fault upon trying to launch the camera. It simply won't start upward at all.

Workaround:

  • Try holding down the power button until your phone reboots and it might be temporarily fixed.

Potential fixes:

  • Try going to Settings > Apps > Camera and tap Forcefulness stop, Clear information, and Clear cache.
  • There'south a possibility this is caused by a third-party app. Flashlight apps tin can use the flash, apps like Skype can utilize the camera. Tap the multitasking button at the bottom right and swipe away any open apps. If that doesn't work then effort removing whatever apps that may employ the camera or flash, and test it until you find the culprit.

Problems with LED, rattling, rebooting, and more

Problems: LED notification not working

Motorola Moto G top front macro

A number of people have run into a bug with the notification LED on the Moto Grand. Their notification light won't e'er plough on, regardless of incoming texts, emails, and calls. Equally all-time we can tell, this is acquired by restoring settings from a Google account, which could include an instruction from an older telephone where the LED was disabled, or nonexistent.

Solution:

  • Motorola released a widget called Notification Calorie-free Widget. Stick it on your habitation screen, use it to enable the LED, then you can get rid of it. If you lot can't find information technology on the Google Play Shop, you can download it here.

Annoyance: It makes a rattling racket

Nosotros've seen this complaint pop upwards a lot more for a range of phones. The trouble is perceived as an excessive rattling audio when the vibration motor goes off or when the phone is shaken. Some people link it to haptic feedback on the keyboard. For the most part this is harmless; it doesn't affect the functioning of the device at all, just it may annoy yous. The well-nigh likely crusade is a loose button. You accept a couple of options.

Workarounds:

  • Get to Settings > Sound and you lot can turn Vibrate on touch off under Keys. You tin can also turn off Vibrate when ringing. You can also go to Settings > Language & input > Google Keyboard Settings and turn Vibrate on keypress off.
  • Try applying a case. Some cases will reduce or completely forbid the rattle.
  • You could open up the back encompass and put a minor piece of paper or tape in the space between the buttons and the back encompass. This should prevent any excessive rattling.

Potential solution:

  • If it is really bothering yous, contact your retailer and try to arrange a replacement phone. You may get a Moto G with no audible rattle, or yous might find the aforementioned problem over again.

Trouble: Poor audio quality

The Moto K offers good audio quality for the toll, and you lot never wait much from the speakers, but some people have been disappointed with the quality of the audio when using headphones or earphones to mind to music.

Workaround:

  • Go to Settings > Audio > Audio Effects and y'all tin can tweak the equalizer settings for the Wired Stereo and Speaker separately. Try playing with the settings and alter the profile to see if you can become a sound that's more to your liking.

Glitch: Moto G reboots when charging, or won't charge

To keep costs down, Motorola shipped the Moto G without a charger; you just get the standard USB cable. It volition piece of work with pretty much whatsoever standard charger you may have lying effectually, but some people take reported problems with the phone rebooting when they plug it in, or refusing to charge when the battery runs downwards. At that place have also been reports of the Moto G just turning itself off and non charging.

Potential solutions:

  • This is probably down to the specific charger that you lot're using. Try another i and you likely won't meet this problem. Ideally, you want a charger rated between 500mA and 1.5A – the higher the rating, the faster information technology will charge (inside these parameters, higher than 1.5A and the Moto 1000 volition restrict it anyhow).
  • If you let your Moto G hitting zero and it won't come up back to life, try letting it cool down for a while, then plug in a charger (ideally a different ane) and leave it for 20 minutes or so before holding downwards the power cardinal for 20 seconds.
  • The charging port or the bombardment may exist damaged or faulty. Achieve out to Motorola for assistance.

Bug: Problem parsing the package

If yous want to install an app from an culling app shop, or anywhere just Google Play (or side-load something), you commonly start by going to Settings > Security and scroll downward to tick the box next to Unknown sources. However, you lot may as well need to untick the Verify apps box. With the Moto M there have been a lot of people reporting that, even afterwards doing that, when trying to install an app they become a parse mistake bulletin.

Workarounds:

  • If you upload the APK into Google Bulldoze and then install from there on your Moto G it should piece of work.
  • If your Moto G is rooted, yous can employ ES File Explorer. Go into the app Settings > App managing director and tick install APK automatically and the app will handle it for yous.

Potential solution:

  • Make sure that all of your important data is backed up and mill reset the telephone. Yous can do this via Settings > Backup & reset > Manufacturing plant Data Reset > Reset Telephone. Now uncheck the security options when you are setting the device upwards again.

Bug with Wi-Fi, reset card, calls, and more

Glitch: Wi-Fi won't connect or drops inexplicably

Motorola Moto G ss google

Information technology'southward very common to encounter Wi-Fi issues with any new phone. Some Moto G owners accept encountered issues with connecting to diverse routers. There are some reports of excessive bombardment drain when irresolute between routers. Some people can't get it to connect to their network at all. There are also several reports of the connection just dropping, even at shut proximity to the router. There are an awful lot of potential causes for Wi-Fi issues, so try working through the suggestions beneath and hopefully yous'll notice a gear up that works for you lot.

Potential solutions:

  • That old It support favorite – turn it off and on again. Try turning the Moto G and the router off, then switch them both back on again. That will ofttimes solve your bug.
  • If information technology even so won't connect at all, start by going to Settings > Wi-Fi and long printing on your router, then choose Forget network. Browse again and re-enter all your details.
  • If the connectedness keeps dropping, become to Settings > Wi-Fi > Advanced and consider changing two settings. Brand certain Keep Wi-Fi on during sleep is set to E'er. Make certain Avert poor connections is not ticked.
  • If bombardment drain is the problem, try Settings > Wi-Fi > Advanced and ready Scanning always available to off.
  • Make certain that your router firmware is up to appointment.
  • To assess whether you need to change channels you lot can download the Wi-Fi Analyzer app and take a wait how crowded it is.
  • You could endeavor changing the other settings on your router. Y'all might want to brand certain MAC filtering is off, or add together your Moto G'south MAC address (you'll detect it in Settings > Wi-Fi > Advanced). You could besides endeavour setting a static IP.

Badgerer: Unable to get to reset menu

Sometimes you lot need to reset your phone to the manner it was when you lot outset got information technology, perhaps because an unknown app is causing issues or an update wasn't installed correctly. A factory reset is your last choice to deal with a problem when nothing else works. Sadly, some Moto M owners accept been unable to reset their devices using the normal method, which involves navigating through menus. Thankfully, in that location are other ways to get the job washed.

Official solution:

  • Plow your telephone completely off. Then, printing and hold the Volume Downwards and Power keys until the phone turns on. Use Volume Down to highlight Recovery Mode and Power to select and restart your device. When y'all run into an Android robot with an exclamation mark, agree downward the Ability key, press and release the Book Up key, and so release thePower fundamental. Using the Volume keys to navigate and Power to select, go toWipe data/factory reset > Yes – erase all user data. Simply proceed in mind that you volition lose anything that isn't backed upwards.

Problem: Unable to make/receive calls or messages

The Moto 1000 may offer a ton of features, simply it'south still a phone that needs to be able to make calls and receive texts messages. Some take reportedly been unable to do both, and, over fourth dimension, this has become less of an annoyance and more of an actual issue. However, there are a few things to try and expect into earlier all hope is lost.

Potential solutions:

  • Restart your phone.
  • Remove and reinsert your SIM card.
  • Ensure your phone isn't in Airplane Mode by going to Settings > More and toggling the Plane Mode slider and so it'south grayed out.
  • If you're having trouble receiving calls or messages, make sure the contact in question isn't blocked.
  • The SIM carte could be damaged. Accomplish out to your carrier to request a new one.
  • Perform a manufactory reset by going toMenu > Settings > Backup & reset > Manufactory Data reset and borerReset Telephone. Don't forget to back up any of import or personal data before doing so.

Annoyance: Phone enters vibrate/silent mode when information technology shouldn't

As useful as vibrate/silent mode is, in that location are plenty of people out there that don't want their phones silenced. Sadly, a few of those aforementioned users have noticed their phone inbound silent mode on its own, without any interaction from the owner.

Workarounds:

  • Restarting the phone has been said to right the problem, but how long the temporary fix lasts varies.

Potential solutions:

  • Manually put the phone into vibrate manner by belongings downward the volume down button until the volume decreases and the phone vibrates. Use the book keys to disengage vibrate mode and tap the bell icon so you can hear and receive all notifications and alarms.
  • Perform a mill reset by going to Menu > Settings > Backup & reset > Mill Data reset > Reset Telephone. E'er dorsum up your files before you perform a factory reset.

Problem: SD card fault

When attempting to access the SD card, the user is met with a message stating the card was removed. The SD card works as intended, simply it'south not being recognized past the Moto G.

Potential solutions:

  • Restart your device.
  • Turn off your Moto Yard, then remove the SD bill of fare and reinsert it.
  • Get to Settings > Storage to bank check if the SD card is unmounted. If so, tap Mountain SD card and try accessing information technology again.
  • If you haven't updated to the latest version of Android, check for a software update by going to Settings > Well-nigh Phone > Organization Updates.
  • Endeavor another SD card, if possible. If that menu as well goes unrecognized, it could exist a hardware trouble, 1 related to your card reader. Y'all should reach out to your carrier, or Motorola.

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Source: https://www.digitaltrends.com/mobile/common-moto-g-problems-and-how-to-fix-them/